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Aerial view of London City near Clermont Hotel Group at night
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Sustainable Stays, Caring Ways

Environmental, Social and Governance (ESG)

Our vision is simple “To be renowned for extraordinary hospitality” but that should never be at the expense of anything else.

Clermont Hotel Group’s Sustainable Stays, Caring Ways, our Environmental, Social and Governance (ESG) programme, seeks to minimise our environmental footprint globally and in our incredible city, London. At the same time, we aim to increase the positive and lasting impact we have on our Wonderful People, suppliers and communities that call London home.

Our programme has four pillars, each supported by specific activities and objectives driven by our ESG committee groups, each one a diverse collection of our Wonderful People.

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Our vision is simple “To be renowned for extraordinary hospitality” but that should never be at the expense of anything else.

Clermont Hotel Group’s Sustainable Stays, Caring Ways, our Environmental, Social and Governance (ESG) programme, seeks to minimise our environmental footprint globally and in our incredible city, London. At the same time, we aim to increase the positive and lasting impact we have on our Wonderful People, suppliers and communities that call London home.

Our programme has four pillars, each supported by specific activities and objectives driven by our ESG committee groups, each one a diverse collection of our Wonderful People.

Our Commitment

We accord the highest importance towards the safety and security of our guests and anyone who visits our properties. Standard safety and security practices are incorporated into all our hotel operations and activities, and these are regularly reviewed to ensure they are sufficient. In our hotel kitchens, we strictly adhere to regulated food safety standards to ensure the highest levels of food safety. To ensure customers & employee safety we undertake quarterly audits from an external company (NSF) to ensure health & safety, hygiene & fire compliance which are shared and regularly reviewed with the General Managers of the hotels.

We take our data protection and privacy obligations very seriously. We have established internal policies and processes to comply with applicable data protection laws, including the UK's Data Protection Act 1998 and The European General Data Protection Regulation, which came into force in May 2018.

The hospitality industry is based on relationships and at the Clermont Hotel Group we work hard to ensure that we have the right people in the organisation who share in our values and can provide exceptional guest experiences. We want to create a place where people want to work, where they have the right tools and environment to do great work, and where they can develop skills to enable them to progress their careers through us.