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Best Rate Guarantee

Feel confident knowing that you will always get the best available rate at any Clermont Hotel Group hotel direct from us.

Whenever you make a room reservation for a Clermont Hotel Group hotel, through our website, through our UK Reservations team or direct with our hotels, we guarantee that you will receive the lowest rate possible for that hotel.

If you find a lower publicly-available rate for the hotel in question on a competing website, prior to, or within 24 hours of booking your hotel room, simply submit a Best Rate Guarantee Claim to us and we will create a new reservation for you honouring that lower rate, with an extra 10% off.

Reserving on our site is quick and easy and there are no hidden fees. If you have any questions, our customer service staff will be more than happy to provide assistance.

Any questions regarding claims should be directed to stay@theclermont.co.uk.

Quicklinks

Whenever you make a room reservation for a Clermont Hotel Group hotel, through our website, through our UK Reservations team or direct with our hotels, we guarantee that you will receive the lowest rate possible for that hotel.

If you find a lower publicly-available rate for the hotel in question on a competing website, prior to, or within 24 hours of booking your hotel room, simply submit a Best Rate Guarantee Claim to us and we will create a new reservation for you honouring that lower rate, with an extra 10% off.

Reserving on our site is quick and easy and there are no hidden fees. If you have any questions, our customer service staff will be more than happy to provide assistance.

Any questions regarding claims should be directed to stay@theclermont.co.uk.

Claim in 3 Easy Steps

1. Find a better deal

If you've found a better deal for our hotel within 24 hours of making your booking, tell us about it and we will give you an extra 10% off.

3. We’ll get back to you

Give us 48 hours and we'll be in touch.

Get in Touch

Something for everyone - answers to your queries included. Talk to our dedicated team today.

Contact Us
A girl enjoying a drink in the lobby area at Clermont Group
Contact Us

Support Office

110 Central Street
London
EV1V 8AJ

How can we help?

Large bed with a cushioned headboard at Clermont Hotel Group

Career pathways as unique as you are.

At Clermont Hotel Group, we know there’s no extraordinary hospitality without extraordinary people. And that’s why we nurture them - in our training, our culture and our rewards. Work with a team who care as much as you do, and achieve individual development amongst a bold, real and adaptable collective.

Careers